Welcome to Energy Proair +3, Energy Proair 5.0 including version XP

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Frequently Asked Questions

Why is personal information required for account verification?

We deem it necessary to accumulate specific documentation to validate that each account complies with regulatory standards. This procedure assists in warding off fraud and identity theft, ensuring your information remains entirely confidential. You have the option to submit your documents through our secure website or forward them to us at [email protected]. For more details about our verification process, click here.

What documents are required for account verification on Energy Proair +3?

For the commencement of trades and implementation of withdrawals, the requirements are as follows:
An accurate scan or picture of a government-issued ID (e.g., ID card, passport).
An up-to-date evidence of residence (e.g., utility bill, phone bill, or bank statement).

Ensure to include scans or images of the front and back of your credit card when funding your account:

Find more information about our verification requirements here.

What information should be visible on my state-issued identification card?

Your provided government-issued ID should be legible and sharp, showing your full name, ID number, photo, and expiry date. Ensure the ID is valid and isn't set to expire in the next three months.

What specific details are required for my proof of residency (utility bill)?

Your name, address, billing date, and issuer's details should be clearly displayed on the document confirming your residence. This document should be no older than six months.

Which IDs are acknowledged as valid government-issued identifications?

The government-issued IDs that are accepted include:
Passport (of any nationality)
National ID card (of any nationality)

What types of documents are considered valid proof of residence?

Listed below are acceptable documents for address verification:
- Landline phone bill
- Home internet bill
- Water bill
- Electricity bill or voucher
- Gas bill
- Bank statement with full address

What is implied by an investor questionnaire?

As part of our regulatory obligations, we ask our clients to complete a brief investor questionnaire. This helps us assess your financial knowledge, skills, and history, which in turn allows us to tailor your trading experience and offer appropriate support.

What standards classify someone as a professional client?

A professional client has the understanding and expertise to make informed investment choices and grasp associated risks.

What defines a retail customer?

A person not qualifying as a professional client or eligible counterparty is referred to as a retail client. Retail clients are given the highest degree of protection.

Why was my account put on hold because of unconfirmed status?

If you don't complete the verification process within the provided time limit, your account will be suspended due to regulatory requirements. Our duty, in accordance with these regulations, is to enforce this. Once the necessary documents are submitted and approved by us, your account will be reactivated. For more details on verification, click here.

Banking FAQs

What currencies can I use in my Energy Proair +3 account?

Opening a trading account with Energy Proair +3 doesn't necessitate an initial deposit. However, to start trading and take full advantage of our learning resources and premium services, your account should be loaded with a minimum amount of $250.00.

Which deposit methods are available?

Adding funds to your trading account can be done in various ways including major credit cards, e-payment systems, or through bank transfers.

Do I need to make a deposit for creating an account?

Initiating your trading account doesn't necessitate any deposit. But, to start trading and leverage our extensive educational resources and expert services, a requisite minimum deposit of $250.00 is needed.

What's the smallest total I can withdraw?

For credit/debit cards and e-wallets, a minimum of $50.00 is required for withdrawal, and for wire transfers, $100.00 is the minimum.

What is the duration required to process a withdrawal request?

Typically, withdrawal requests are processed within 3 to 5 business days. However, the time it takes for the funds to show up in your bank account may vary, as it depends on the processing times of your bank and credit card provider.

How can I withdraw money from my account?

To withdraw funds, log into your account, head over to the trading platform, and select your profile name. Opt for 'Withdrawal.' Enter the amount to be withdrawn (minimum $100 for wire transfers and $50 for other methods), then confirm by selecting 'Withdraw.' You will be contacted to finalize the transaction. Once processing is completed, the funds will be available, usually within a period of 3-5 business days.

Which payment methods are permissible for withdrawals?

Your original deposit payment method will be used for processing withdrawals. For example, if you used a Mastercard to deposit, the initial withdrawal amount (up to the deposited amount) will be credited back to the same Mastercard. Any excess profits can be withdrawn using a payment method you prefer from our supported options.

What are the expenses associated with trading platforms?

A variety of fees exist across platforms, possibly including spreads, commissions, withdrawals, inactivity, and overnight financing fees. Before registering, it's essential to understand a platform's fee structure to grasp the total trading expenses.

Energy Proair +3 guarantees that there are no hidden fees or commissions. All information is transparent when you're choosing an account plan.

Do my earnings come under taxation?

The tax obligations you have are determined by the tax laws of your residing country. Energy Proair +3 does not assume any responsibility for tax liabilities. It is your duty to understand your tax responsibilities, accurately document your trades and profits, and pay any due taxes.

Basic Trading FAQs

What is the purpose of a demo account and how can it be used?

A demo account allows users to acquire trading knowledge using virtual funds, eliminating the risk of losing real money. It's a superb way to familiarize oneself with the platform's features and polish your trading strategies before transitioning to a live account.

What types of assets can be traded on a platform?

A wide variety of assets can be traded on the majority of trading platforms, including stocks, Forex, commodities, indices, and CFDs (Contracts for Difference). The range of available assets might vary from one platform to another. Explore more than 1,000 asset variations with Energy Proair +3.

What does the term investment amounts mean?

Your investment in trades is adjustable and tailored to your unique trading strategy. These sums influence the payout ratios and potential return on investment, giving you the leeway to adjust according to your preferences and market conditions.

What makes up the fundamental financial assets?

Your trade's value is based on underlying financial assets. This includes stocks, commodities, currency pairs, and indices. Despite not owning these assets directly, their value corresponds with the current market price when you trade. The significant asset categories are:

- Stocks such as Apple, Nvidia, Facebook
- Indices from the market like DAX30, Dow Jones, NASDAQ
- Forex pairs such as USD/EUR, USD/GBP, EUR/CHF
- Different commodities like wheat, coffee, oil, gold

What is represented by the displayed prices/rates?

The displayed prices reflect the live bid and ask values of the underlying assets. These figures embody the mean prices observed on global financial markets, updated based on information from various sources.

What is the meaning of the colors in the ask and bid rates?

The colors of the ask and bid rates symbolize the movement of the current price in comparison to the previous rate. Typically, green signifies an increase in price, while red represents a decrease.

What is the functioning of trade signals?

Trading signals are recommendations or alerts that point out the best times to buy or sell an asset, influenced by various market indicators. These signals can be generated by either experienced traders or automated trading systems. Nonetheless, they simply supply data and provide guidance, they don't guarantee a successful transaction. It's up to you to choose whether to follow or disregard this guidance in a specific situation.

Why can't I execute a trade?

If your trading account lacks sufficient funds for a transaction, the position cannot be established. Please check your trading account balance to ensure you have the necessary margin.

What are the limitations on trading amounts?

The variety of sums you can exchange varies depending on the asset class, the margin at your disposal, and your account type. These limitations are custom-made to accommodate different trading strategies and account setups.

Where can I find the trading hours for assets?

In the Asset Index, you can find trading hours, expiration times, and additional information.

What is the meaning of order execution?

Order execution refers to the process of submitting and finalizing your trading request. Given the variable nature of market prices, not every request will be fulfilled as expected. The order execution instrument connects your trade to the markets, determining the rate at which the trade will be executed, ensuring your request aligns with the current market conditions.

Is the safety of trading platforms dependable?

Highly esteemed trading platforms utilize advanced security measures such as SSL encryption, two-factor authentication (2FA), and distinct accounts to protect users' finances and private data. Always confirm the platform's security protocols and regulatory compliance. At Energy Proair +3, we prioritize the safety of your private data and trading results.

Frequently Posed Inquiries

What is the meaning of a trading platform?

A software application known as a trading platform is used by traders to carry out trades, monitor market trends, and manage their trading accounts. Platforms such as Energy Proair +3 usually offer capabilities such as real-time quotes, charting tools, news feeds, and other trading support tools.

How can I choose the most appropriate trading platform?

In choosing a trading platform, consider factors such as the user interface, available trading instruments, fees and expenses, regulatory status, security measures, customer support, and availability of instructional resources. Assessing reviews and ratings from other users can be advantageous.

Can I use a trading platform on my mobile device?

Truly, most modern trading platforms offer mobile applications for both iOS and Android gadgets. This allows traders to manage their accounts and conduct trades when they're mobile. With Energy Proair +3, you can trade from any device you prefer.

What kind of customer support is offered?

Most trading platforms offer customer assistance through various channels such as live chat, email, and phone. Some platforms go a step further by providing 24/7 multilingual support to cater to their global users. The Energy Proair +3 platform is one of them.

Questions Frequently Asked about Learning

Do trading platforms offer educational resources?

Many trading platforms offer educational resources, including video tutorials, webinars, e-books, articles, and practice accounts. These resources are designed to help traders improve their understanding and trading skills. We will provide you with a comprehensive Learning Center that is useful even for those new to trading.